How to: Enable automatic refresh of Analyst Views

This guide explains how you can implement an automatic refresh functionality for defined Analyst Views

Step-by-Step guide

• Create a copy of the View Areas/Analyst/Views/View/GridViewType.cshtml
• Name your copy GridViewType_custom.cshtml
• Add the following content at the end of your custom file:
  For Version 3.6.0+2 and earlier

<script>
    //Add Views here with pathname and refresh interval (ms)
    var refreshViews = {
        "/Analyst/View/Open/3945c73d-1f32-e621-4524-d6867d9c6da9" : 5000,
        "/Analyst/View/Open/c45ffc0a-5eb1-cda2-6423-3efb3beb5d73" : 10000
    };
    //Do not modify anything below
    var refresh = function () {
        try{
            angular.element(@viewElementId).scope().refreshView();
        }
        catch(err){}
        initAutoRefresh();
    };
    var initAutoRefresh = function () {
        if(refreshViews[window.location.pathname]){
            setTimeout(refresh, refreshViews[window.location.pathname]);
        }
    };
    window.onhashchange = initAutoRefresh();
</script>

For Version 3.7.0 and later

<script>
    //Add Views here with pathname and refresh interval (ms)
    var refreshViews = {
        "/Analyst/View/Open/3945c73d-1f32-e621-4524-d6867d9c6da9" : 5000,
        "/Analyst/View/Open/c45ffc0a-5eb1-cda2-6423-3efb3beb5d73" : 10000
    };
    //Do not modify anything below
    var refresh = function () {
        try{
            angular.element(@viewElementId).scope().searchGrid();
        }
        catch(err){}
        initAutoRefresh();
    };
    var initAutoRefresh = function () {
        if(refreshViews[window.location.pathname]){
            setTimeout(refresh, refreshViews[window.location.pathname]);
        }
    };
    window.onhashchange = initAutoRefresh();
</script>

• Modify the variable "refreshViews" to fit your needs.
• Add the View-url of the View you want to refresh
• Set the Interval in milliseconds

The Example code above will refresh the "All Incidents" View every 5 seconds and the "All Change Requests" View every 10 seconds