810 Allow to save workitem when Send button is pressed
Version 2.1.x.33
352 Sendmail Workflow fails if invalid characters found in mail subject
325 Unable to save SR or IR Form in ITSM Portal when completing/resolving the WorkItem from the Sendmail Form in ITSM Portal
Version 2.1.x.32
New Features
28097 Allow hiding email body from action log on a per-message basis
Version 2.1.x.31
New Features
26252 Implemented option to not add subject and body of email to the action log
Bug Fixes
10726 Fixed “Insert Link” Dialog
10722 Fixed “Insert Image” Dialog
26855 SendMail Status not updated if a mail was sent from the ITSM Portal.
27067 SendMail did not create Action Log entries on SCSM 2016 Environments.
Version 2.1.x.29
New Features
21964 Allow configuring Action-log Type as non-private analyst comment
Version 2.1.x.28
Bug Fixes
18394 Action log status in the title is not always updating
18951 SendMail crashes when using Templates
19389 Gray text appeared when using Templates
12772 Search for message template in ITSM Portal caused error
New Features
3977 Allow sending existing and new attachments from Work Item
14860 Email address validation added
Version 2.1.x.27
Bug Fixes
5771: SendMail Task in ITSM Portal throws error when SR is selected
5806: ResolvedWithSendMail and CompletedWithSendMail not set when using the ITSM Portal
3089: SendMail does not show all available fonts of the system
New Features
12408: Allow filtering for class types in Sendmail recipient instance picker
10960: Send Mail Message Template in ITSM Portal
Version 2.1.x.25
Bug Fixes
8109: SendMailTask in Analyst Portal: Substitution of place holders in notification template is not done
Version 2.1.x.24
New Features
3634: Allow Action Log Type to be configured in settings
Bug Fixes
4335: Send Mail for Analyst Portal: FirstResponseDate is not set
5806: Send Mail for Analyst Portal ResolvedWithSendMail and CompletedWithSendMail are not set
Version 2.1.x.22
Bug Fixes
3089: SendMail does not show all available fonts of the system
5771: SendMail Task in Analyst Portal throws Error when SR is selected
Version 2.1.x.20
New Features
1747: Send Mail Support for itnetX ITSM Analyst Portal added
Bug Fixes
2282: Console crashes with AutoComplete error
Version 2.1.x.19
New Features
1956: Message templates can now be sorted
Bug Fixes
1955: Sort list of fonts in template editor and on Send Mail form
575: Error during import of itnetX.SendMail.Groups.xml
Version 2.1.x.16
New Features
“Is Solution” now supports service requests in addition to incidents
Version 2.1.x.13
Bug Fixes
Fixed an issue with SCSM 2016 where the Send Mail workflow stayed in Scheduled status
Added missing icons in the rich text editor toolbar
Version 2.1.x.12
New Features
System Center 2016 Service Manager is now supported
Option “Enable autocomplete for email addresses” added. If this option is disabled, email addresses will not be automatically looked up in the CMDB as you type. This is helpful if you have performance issue with resolving recipients.
Version 2.1.0.8
New Features
Alternate Contact Method as Recipient: the behavior of recipient selection was changed. If Send Mail was not able to find the email of the affected user, and if Alternate Contact Method is not empty, then the Alternate Contact Method will be used as the recipient.
Option “Always add value from Alternate Contact Method as Recipient” added. If this option is enabled then the Alternate Contact Method will be added (not replaced) to the recipient even if the email address of the affected user was found
Bug Fixes
Issue with font size selection: you were not able to set the same size for a font twice
Checking if CC and BCC is not empty in case if recipient is empty
Empty file extension is added for some data when pasting attachments from the clipboard
Version 2.1.0.3
New Features
Option to enable/disable saving work item when Send Mail is used
Workflow: you can now use Send Mail Helper with empty TO field
Version 2.1.0.1
New Features
Support for Activities (New Send Mail task for Activities)
Bug Fixes
Caching of notification templates and recipients to improve performance
Version 2.0
New Features
Option «Set First Response Date when Send Mail is used»
Option «Assign work item to analyst if AssignedTo is not set»
Option «Do not delete Send Mail Object after processing» (for debugging)
Dutch language added
New workflow which resets the ResolvedWithSendMail flag when an incident is reactivated
Option to attach sent messages as EML file to work item: Feature removed due to incompatibility with SCSM workflow engine
Bug Fixes
Console can crash when email address is pasted to To, CC or BCC fields
Version 1.2
New Features
Support for Change Requests
Support for Release Records
Message templates
Allow resolving incidents directly with sending an email
Return address for emails can be configured
Send Mail dialog can be non-modal
Email addresses are handled as objects
Auto-complete for email addresses from CMDB
Option to attach sent messages as EML file to work item
Maximum size of all attachments per message can be configured
Bug Fixes
Performance degraded/console crashed if a lot of images are pasted in Send Mail body
Error when using task in list view with scoped user roles
Version 1.1
New Features
Template selector
HTML-formatted comments in email
Paste images
Resizable form
Hide BCC Field
Send Mail from Problem Work Items
Add existing attachments from Work Item
Status for “Is Question” is now configurable
Window size and state saved per user and computer
Support for Free edition added
Bug Fixes
Workflow may fail if Send Mail task launched from within a Work Item form